Escrow service rules — xrowdeal
Site-wide rules

Escrow Service Rules

Allowed trades, buyer and seller duties, timelines, fees, and penalties for the xrowdeal protocol.

Last updated: February 09, 2026

1. General principles

xrowdeal operates as a neutral, third-party escrow platform exclusively for USDT-based digital asset trades.

Funds are held securely until both parties confirm delivery and satisfaction — or until the auto-release timer expires.

All users must strictly comply with these rules. Violations may result in warnings, temporary fund holds, permanent bans, or forfeiture of funds.

2. Allowed & prohibited trades

Allowed:

  • Digital assets only (crypto wallets, game accounts, social media accounts, domains, software licenses, gift cards, etc.)
  • Clearly described and verifiable items with proof of ownership/delivery possible

Strictly prohibited (instant permanent ban):

  • Illegal goods, services, or activities
  • Stolen, hacked, or compromised accounts
  • Money laundering or fraud schemes
  • Adult content (unless fully disclosed and legal)
  • Scams, phishing, or fake proofs
  • Any attempt to bypass platform escrow (direct wallet-to-wallet payments)

3. Seller responsibilities

  • Provide accurate, complete, and honest description of the asset
  • Deliver the exact asset as described within the agreed timeframe
  • Accept automatic platform fee deduction (minimum 5% + extra per hold day)
  • Confirm delivery only after actual handover has occurred
  • Respond promptly and professionally in chat
  • Never request off-platform payments

4. Buyer responsibilities

  • Send the exact USDT amount only to the platform-provided wallet
  • Upload clear, valid payment proof immediately after transfer
  • Confirm receipt and satisfaction honestly and promptly
  • Do not pressure the seller outside the platform
  • Do not initiate disputes without valid reason and evidence

5. Deal timeline & auto-release

  • Unjoined deals auto-expire and are deleted after 24 hours
  • After buyer confirms receipt → hold period begins
  • Payment auto-releases to seller after hold days expire if no dispute is raised
  • Both parties can mutually request instant release (requires confirmation from both)
Tip: Always confirm delivery only after you have fully received and verified the asset.

6. Platform fees

  • Minimum 5% fee (deducted only from seller's amount)
  • Additional percentage per extra hold day (configurable in settings)
  • No fees charged on referral commissions or resolved disputes (unless abuse proven)
  • Fees are non-refundable and support platform security & operations

7. Violations & penalties

  • Minor violation (e.g. late response, minor misdescription) → warning + possible temporary hold
  • Serious violation (scam, prohibited item, off-platform payment request) → permanent ban + full forfeiture of funds
  • Repeated violations or abuse of dispute system → immediate account termination

All administrative decisions are final. No appeals are permitted except in cases of clear system error.

8. Final reminders

  • Always use the in-platform chat for communication
  • Never share personal wallet addresses or ask for direct payments
  • Keep all proofs and screenshots — they are critical in disputes
  • Report suspicious behavior immediately via support

By using xrowdeal, you agree to follow these rules fully and accept that platform admins have final authority in all matters.

For tribunal process and escalation, see Dispute resolution. Binding language is in the Terms of service and Privacy policy. support@xrowdeal.com